Product Support
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Member Portal
Reporting
- Absentee Report
- Active Member By Program Report
- New Member Report
- Payments By Type Report
- Growth By Sales Categories Report
- Personalize Member Dashboard
- Dashboard Quick Stats
- Referral Members Report
- Lead Activity Report
- Service Expiration Report
- Payroll Report
- Create Lead Status
- Cancellations Report
- Year End Preparation-2
- Staff Certifications Report
- Delinquency Report
- Contract Report
- Home/Dashboard
- Dashboard Top Reports
- Cash Count Report
- Staff Birthdays Report
- Attendance Report With Revenue
- Members Birthdays Report
- End Of Day Report
- Sales
- Check In Report
- Member Rates Report
- Inventory Report
- Renewal Candidates Report
- Cost Of Services Report
- Invoice And Payments Report
- Automatic Renewals Report
- Member Dashboards
- Credit Card Expiration Report
- Inactive Members Report
- Recurring Billing Report
- Sales By Category
- Members Reports
- Class List Report-2
- Members Without Visits Report
- Follow Up Report
- Commission Report
- Outstanding Invoices Report
- Staff Reports
- Sales By Category
- Outstanding Invoices Report-2
- Class List Report
- Year End Preparation - Financial Reports
- Anniversaries Report
- Accounts Due Report
Configuration
- Marketing
- Disabling Staff Account
- Cubiic Solution Center
- Custom Tabs: Welcome Message-2
- Create Categories
- Setting Up Tiered Pricing for Family Contracts
- Testing And Advancement
- Club Settings
- Set Staff Permissions
- Supporting Software
- Add Staff
- Class Schedule
- Admin Tools
- Create A Questionnaire
- Resetting Staff Password
- Resetting Member Manager Password
- Personalize Messages
- Create A Questionnaire-2
- Site Set Up Process
- Setting Up ACH (EFT)
- Create Contract
- Store Policy
- Create An Email Template
- Add Staff
- Create Programs And Levels
- Connecting Your New EMV Terminal With Your MyVolo Software
- Schedules
- Product Name Length
- FAQs
- Overview
- Archive
- Schedule Widget
- Create Schedule
- Staff Permissions
- Contact The Training And Support Team
- Custom Style
- Import Promo Codes
- Staff
- Create Sales
- Change Cancel$ To Cancel And Vice Versa
- Private Schedule
- Table of Contents
- Contract Default Terms
- Personalize
- Assign Staff
- Admin
- Creating Prorated Contracts
- Create Package
- Use Webcam to Capture Staff Profile Pics
- Create Items
- Staff Payroll
- Personalize Messages-2
- Throughout The Day
- Setting Up Communication Preferences
- Setup Taxes
- Create Registrations
- How To Create Locations
- Contract Details
- Business
- MegaplanIT - Instructions for completing PCI SAQ and Scan
- Setup Profile
- Personalize Your MyVolo System
- Glossary of Terms
- Purpose
- Time Zone
- Clearing Your Cache History For Chrome, Firefox And Edge
- Manage Scheduled Payments
- Setup
- Contracts
- Staff Commissions
- Schedule Planning Report
- Cancellation Reason
- Inventory
- Club Currency
- Custom Tabs: Welcome Message
Notifications
APS
Payment Management
- How To Refund To Credits
- Refund Item
- Full Service Billing Vs. Self Service Billing
- How To Sell Credit
- Selling a Contract
- New Sale
- End of Day
- Reprocessing Failed/Declined Payments
- Refunding An Item and Payment
- Changing Billing Profiles
- Refund Payment
- Selling To Multiple People From One Invoice
- Multiple Billing Profiles
- Adjust Invoice
- Refunding ACH/EFT Returned Payments
- How To Exchange Items On An Invoice
- Managing Invoices
- Close/Open Day
- Full Service Billing - Fee Visibility
- Product only Sale
- Contract Validation For Full Service Billing Clients
- New Product Sale
- Invoices/Payments
- Sell A Contract
- Invoices and Payments
- How To Create A Credit
- Sell Packages and Services
- Updating/Deleting Billing Profiles
- Payments by Type
- Outstanding Invoices
- Checking Used Sessions Against Invoices
- Reprocessing Failed/Declined Payments
Member Management
- Adding Members To Programs
- Use Webcam to Capture Member Profile Pics
- Book Appointments
- Updating Emergency Contact Information
- Member Manager FAQ
- Navigating The Member Portal
- Renew Contract Details Screen
- Growth By Appointment Types
- Member Solutions Support Hub
- Member Manager Solution Center
- Selling A Multi-Member Family Membership
- Add Members
- Viewing/Editing Contracts
- MemberAssist User Guide
- Import Member Database
- Freeze/Unfreeze
- Hide Member ID
- Member Invoice History
- Paying A Contract
- Booking An Appointment: Class Type Schedule
- MSIKB (Member Solutions Product Support)
- Member Self Registrations
- Member Manager Login Page
- Booking An Appointment: Private Type Schedule
- Member Manager Icons
- Freeze/Unfreeze
- Auto Close Days
- Adding A New Member During Sale
- How To Create A Test Appointment
- Editing Expiration Dates
- Printing Bar Codes For Member Check In
- Appointments By Member Report
- Programs And Levels - Members
- Appointments Outstanding Report
- Member Permissions
- Members On Account
- Navigating The New Member Portal
- Glossary of Member Manager Terms
- Appointment
- Merge Members
- Enter A Contract
- Merge Duplicate Members
- Book Time Off
- Automatic Renewals
- Searching For A Contract
- Members
- Member Types
- Member Accounts - Remaining
- Embedding YouTube Videos In Your Member Portal
- Member Self Registration
- Member Groups
- Setting Up The Member Portal
- Member Portal
- Member Self Registration-2
- Terminate A Contract
- Add New Member
- Member Manager Help Tab (More)
- Hardware to Use With Member Manager
- Sale For Existing Member
- Appointment Overview Report
- Booking An Appointment: Class Type Schedule-2
- Freeze/Terminate A Contract-2
- Editing Existing Contracts
- Member Open Invoices
- Member Interest
- Use Webcam to Capture Member Profile Pics from Member Portal 1.0
- Click to Cancel
- Barcodes in Member Portal
- Freeze/Unfreeze